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驗(yàn)收說明

客戶收到貨物時(shí)，請收貨人務(wù)必在配送工作人員面前當(dāng)場確認(rèn)收到的貨物無破損、封箱帶未開啟的情況下簽收。如貨物外箱貼有易碎標(biāo)識，請務(wù)必當(dāng)場開箱檢查箱內(nèi) 貨物是否有破損。如有損壞,可直接在簽收單上注明：內(nèi)件損壞,本人拒收字樣,由物流公司再返回；如產(chǎn)品不符，您可拒收。如外包裝有明顯損壞跡象（拍下包裝）,您也可以拒收該貨品,并及時(shí)通知我們，我們會處理并承擔(dān)由此而產(chǎn)生的運(yùn)輸費(fèi)用； 如您簽收有明顯損壞跡象的外包裝后再投訴貨物有誤或有損壞，恕我們不能受理。

質(zhì)保說明

德普瑞工業(yè)商城所售商品為國外原廠家生產(chǎn)的，所以都是由廠家提供售后服務(wù)，保質(zhì)期的時(shí)間一般為半年到一年不等，具體保質(zhì)期都是依據(jù)原廠提供的為準(zhǔn)。如果發(fā)生質(zhì)量問題，界定歸屬的最終權(quán)力屬于原廠家。德普瑞工業(yè)商城一般不提供現(xiàn)場安裝（特別要求除外）；保質(zhì)期內(nèi)可修可換；供貨的同時(shí)一般同時(shí)提供廠家的原始說明書，使用手冊等。

返修服務(wù)說明

由于返修所需要承擔(dān)責(zé)任的界定和所產(chǎn)生費(fèi)用的支付問題，參閱驗(yàn)收說明。在此過程中我們只對我們提供的服務(wù)負(fù)責(zé)；由于返修是進(jìn)出口免增值稅進(jìn)出關(guān)，所以流程較正常清關(guān)流程復(fù)雜，時(shí)間較正常清關(guān)流程長；具體時(shí)間無法準(zhǔn)確預(yù)測。此過程中產(chǎn)生的費(fèi)用（國內(nèi)運(yùn)費(fèi)，國際運(yùn)費(fèi)，四次海關(guān)清關(guān)招待費(fèi)，廠家維修費(fèi)）先由德普瑞墊付，在國外廠家維修好之后，我們依據(jù)責(zé)任歸屬，付清相關(guān)費(fèi)用，商城安排發(fā)貨。